Delivery

UK & Europe

All goods are shipped with Royal Mail. Our ‘Standard Delivery’ option is for UK 1st Class postage, and we aim to deliver your items to you within 5 working days of the receipt of your order.

Below are the costings options for shipping. Should you require special shipping arrangements, please do not hesitate to contact the studio on +44 (0) 7519 148363 or zoe@z-o-e.co.uk

UK last post for Christmas: 1pm Wednesday 21st 2017

SLOW DELIVERY 8.12.17-17.12.17 WHILE THE BUSINESS IS ON HOLIDAY - EXPECT POSTAGE AT 3-5 DAYS.

Free Delivery (UK only)
All orders over £20 qualify for free standard Royal Mail 1st class delivery

UK 1st Class Standard Delivery - from £3.00
Estimated delivery time : 1-3 working days from dispatch confirmation

UK Signed for Special Delivery (Guaranteed by 1pm next day if order placed by 12 noon) - from £2.00
Please note this is a signed for service, and will need somebody to be present to sign for the delivery

Mainland Europe Royal Mail Standard Delivery – from £2.45
Estimated delivery time: 5 to 7 working days from dispatch confirmation. You will be responsible for the payment of any taxes or import duties within your country upon receipt of your goods.

Mainland Europe Royal Mail Tracked & Signed Delivery – from £9.70
Estimated delivery time: 5 to 7 working days from dispatch confirmation. You will be responsible for the payment of any taxes or import duties within your country upon receipt of your goods. Please note this is a signed for service, and will need somebody to be present to sign for the delivery.

 

If there is an event outside our control preventing us to meet the delivery date selected, we will contact you to rearrange delivery.

Boxes are amply sized and your items are well-protected.

International

European last post for Christmas: 1pm Wednesday 13th 2017

Non European International last post for Christmas: 1pm Thursday 7th 2017

Mainland Europe Royal Mail Tracked & Signed Delivery – from £9.75
Estimated delivery time: 5 to 7 working days from dispatch confirmation. You will be responsible for the payment of any taxes or import duties within your country upon receipt of your goods. Please note this is not a signed for service.

For any delivery queries please contact Zoe Olivia Elsdon Ltd by phone (+447519148363) or email (zoe@z-o-e.co.uk). If ordering products for European or International delivery, your order may be subject to taxes or import duties which will be applied upon receiving your delivery. Please note we have no control over the charges and cannot predict their amount. You will be responsible for the payment of these duties. We will not be liable if you do not comply with all applicable laws and regulations of the country where the products will be delivered to.